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Northland

See regional updates for Te Tai Tokerau (Northland), including collection days for public holidays, transfer station information and FAQs.

  • Please note our 2024/25 Christmas and New Year hours in the drop-down below

    • Frontload

      • General Waste - all areas - due Wednesday 25/12/24 – will take place on Tuesday 24/12/24
      • General Waste – due 1/1/25 – South (Ruakaka / Waipu) – will take place on Thursday 2/1/25
      • Central/Kamo will take place on 1/1/25 as normal

      Residential Sideload

      • Wed 25/12/24 – will take place Thurs 26/12/24
      • Thurs 26/12/24 – will take place Fri 27/12/24
      • Fri 27/12/24 – will take place Sat 28/12/24
      • Wed 1/1/25 – will take place Thurs 2/1/25
      • Thurs 2/1/25 – will take place Fri 3/1/24
      • Fri 3/1/25 – will take place Sat 4/1/25

      Commercial Rearload – General Waste & Recycling

      • Xmas Week – Wed/Thurs/Fri will be pushed out by a day.
      • NY Week – all days remain the same.
  • Northland Frequently Asked Questions

    • When is my collection?

      For general waste collections, please click here.

      For recycling collections, please click here.

    • What can go in your bin?

      For accepted recycling in the Bay of Island, please click here.

    • What time should I put by rubbish out for collection?

      Rubbish should go out after 12 noon the day before your collection is due or before 7am on collection day.

  • Changes to plastic recycling 

    • What do you need to do?

      Continue to recycle mixed-coloured plastic grades 1, 2 & 5. Always check the number on the bottom of the plastic item. Rinse all containers as only clean material can be recycled. Think carefully about the products they buy and whether the packaging is reusable or recyclable.

    • What does it mean?

      Some materials that used to be accepted for recycling are unable to be accepted anymore, as they have either been banned for export or are unable to be exported; have no manufacturer able to recycle them in New Zealand; or they do not meet the new quality standards.

      Mixed plastic grades 3, 4, 6 & 7 are now in this category. WM New Zealand can therefore no longer accept these materials for processing.

    • Why is this happening?

      In 2018 China confirmed that it would no longer import a range of recyclable materials and that quality standards for accepted materials would increase dramatically. This included many types of plastic materials.

      These changes have meant that western countries, from New Zealand and Australia to the USA and European nations, can no longer send these materials to China. Other countries have since followed China’s lead in banning or putting tight quality restrictions on what they will accept.

    • Who will collect my recycling and refuse?

      Collections are user pays. The collection and disposal fee is included in the price of the BLUE pre-paid rubbish bag, tags, or yearly fee for the recycling bins.


      What bags do I buy? You can buy these BLUE Pre-Paid Rubbish Bags from your local supermarket, petrol station, or dairy.


      Where do I get my blue recycling crate from? You can order a recycling crate, and find out what services are available in your area, by emailing us at kerioperations@wm.nz.

    • How do I report an issue with my kerbside collection?

      Please email us at kerioperations@wm.nz and we’ll be in touch as soon as we can.

    • How is my recycling paid for?

      A yearly subscription service is available via ordering from the WM New Zealand website or phoning 0800 10 10 10 which enables your crate to be collected weekly by the recycle trucks.

      If you do not wish to have a weekly service you will be required to place a blue tag (available to purchase from your local retailer - please see list below) on your crate each time it is placed out to have your recycling removed.

    • When is my collection?

      There are weekly, kerbside collections of prepaid rubbish bags and recycling bins in towns and main centres. Contact WM New Zealand to find out which is your collection day. Check the map (general waste hererecycling here) to find out your collection days. Not all areas have their refuse and recycling collected on the same day.

    • What time should I put my rubbish out?

      Rubbish should go out before 7.30am on your collection day (and not before 12 noon the day prior to your collection day). Pre-paid rubbish bags can only be left outside your own property or at an approved collection point. Missed collections need to be taken to your nearest transfer station that is run by WM New Zealand.

    • Pre-paid collections Refuse

      Some residents need to leave pre-paid bags at approved collection points because WM New Zealand doesn’t collect from their road. The maximum weight of pre-paid bags is 13kg.

    • Pre-paid collections Recycling

      Recycling bins and bags need to be placed out before 7.30am on collection day. Cardboard and newspaper may be placed beside your recycling. The collection is for household amounts only – if you have large amounts such as packing boxes these need to be taken to the nearest transfer station as the trucks cannot accept them. Broken glass cannot be placed in your recycling. Check the webpage for the list of what is and isn’t accepted for recycling in your area.

    • We do not travel down every road of every area?

      In this district, you may be required to have an account with WM New Zealand for collection purposes.

      Please contact 0800 10 10 10 to check what services are available in your area.

    • Annual Recycle collection for account customers?

      For a weekly crate collection there is a yearly fee available of $70.20 this includes a Crate to the value of $15.00

    • Merchandise can be purchased from the stores below

      Store name

      Nosh (Waipapa Four Square)

      BP Kerikeri

      Haruru Falls Superette

      Paihia Four Square

      Kingfisher Super Seven Dairy

      Opua General Store

      Kawakawa Hammer Hardware

      V.I.P Superette

      J.V.R Pricecutter Kawakawa

      Kawakawa Four Square

      Blue Lagoon (Moerewa Four Square)

      Moerewa Foodmarket

      East End Dairy Kaikohe

      Kaikohe Discounter

      Countdown Kaikohe

      Tui Superette Kaikohe

      Kaikohe Four Square

      Rawene Foodmarket

      Okaihau Dairy and Takeaway

      Okaihau Foodmarket

      Clarks Garage Maromaku

      New World Kerikeri

      Countdown Kerikeri

      Countdown Waitangi

      Countdown Paihia

      BP Waipapa

      Kaeo Farm and Fuel

      Kaeo Four Square

      BOYD Gallery Whangaroa

      Whangaroa Marina

      Whangaroa Game Fish Club

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