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Commercial service changes and suspensions

  • We’re closing for a week; how do I suspend my services?

    If you need to cancel a collection or suspend your services for longer, fill in this form. The earlier we know the better, but we need at least one working days’ notice to process the cancellation.

  • How do I add or change my WM New Zealand services?

    Please fill in this form and one of our sales specialists will contact you to review your services and work with you to make them work better for your business.

  • How do I transfer my account to a new owner?

    Please fill in this form and one of our sales specialists will contact you to arrange the transfer of services to the new business owner.

  • How do I permanently cancel my services?

    Please email us at orders@wm.nz so that we can action your request. Please include your WM Number, address and the cancellation reason. Please ensure that the email comes from the account authority. We will follow up to request more information or confirm cancellation.