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It's important to keep your contact details up to date so that you receive important information such as invoices and updates about your services.

If your contact details have changed, please use the below form to update your details. If you need to update your address, please contact us.

It's important to keep your contact details up to date so that you receive important information such as invoices and updates about your services.

If your contact details have changed, please use the below form to update your details. If you need to update your address, please contact us.

Your account number can be found on the top right corner of your invoice. It starts with WM.

Your account number can be found on the top right corner of your invoice. It starts with WM.

Is this for your Home or Business Account?

Your details

Your details

Message our Team

Questions? You can now reach us on all the main messaging platforms. Send us a message, get a response, and reply at your own pace.

Scan the QR code using the phone's camera or just tap the QR code to begin.

WhatsApp

WhatsApp

WhatsApp QR Code

Facebook Messenger

Facebook Messenger

Messenger QR Code

Other ways to reach us

Call

Call

Customer service

0800 10 10 10

Head Office

Head Office

Waste Management NZ Limited

318 East Tamaki Road, East Tamaki, Auckland 2013

Careers

Careers

Email talent@wm.nz

Call 0800 400 321

Media queries

Media queries

Please email

mediaenquiry@wm.nz

For all other customer enquiries

For all other customer enquiries

Email orders@wm.nz