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Residential Services FAQs

Frequently asked questions about our residential wheelie services

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PayAsUGO

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WMGO

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Address not showing

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Relocating

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Change of bin size

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Missed service

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Cancellation

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Payment options for invoices

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Account Transfer

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Collection Dates

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Miscellaneous

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Missing, stolen, damaged or rogue bin

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Commercial Services FAQs

Frequently asked questions for our commercial services

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GOBiz

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GOBuild

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Commercial Orders

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Commercial Service Questions

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Commercial service changes and suspensions

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Commercial invoices and charges

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Our team is here to talk you through waste solutions for your business.

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Message our Team

Questions? You can now reach us on all the main messaging platforms. Send us a message, get a response, and reply at your own pace.

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Other ways to reach us

Call

Customer service

0800 10 10 10

Head Office

Waste Management NZ Limited

318 East Tamaki Road, East Tamaki, Auckland 2013

Careers

Email talent@wm.nz

Call 0800 400 321

Media queries

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mediaenquiry@wm.nz

For all other customer enquiries

Email orders@wm.nz